Subject
Your name
Email Address
Department
Priority
Low
Medium
High
Service
ACP Enrollment
Activate New Phone Number
Add Additional Service
Add Cable TV Service
Add Internet Service
Add Outlet
Add Phone Service
ADDING PHONE SERVICE
AFFORDABLE CONNECTIVITY PROGRAM (A.C.P) ENROLLMENT
Audio Issue
AUTO DEBIT
Auto-pay Request
Bill Request
Billing Inquiry
Cable & Internet out
CABLE AND INTERNET ISSUE
CABLE DAMAGE
CABLE IN&OUT
CABLE ISSUE
CABLE LINE DOWN
CABLE LINE ISSUE
Cable line move to new pole
Cable Out
CABLE SERVICE DISCONNECTION
CABLE SERVICE UPGRADE
Change SSID
CHANNEL ISSUE
Channel Out
Check fittings
Check power level
Credit Request
DISABLE WI-FI
Disconnect Cable TV Only
DISCONNECT INTERNET SERVICE ONLY
Disconnect Phone Service Only
Disconnection
DISCONNECTION OF INTERNET
Downgrade
DOWNGRADE OF PHONE SERVICE
Ethernet issue
HYBRID SPEED
ILLIGAL CONNECTION
Install Order
INSTALL ORDER
Internet In & Out
INTERNET ISSUE
Internet Out
INTERNET PACKAGE UPGRADE
INTERNET SPEEED ISSUE
IP ADDRESS
LINE DAMAGE
Line down
Line Hanging
LINE SPLIT
LOG IN DETAILS
MODEM REPLACEMENT
MOVE ONT
MOVE ROUTER
NAME CHANGE
NAME TRANSFER
NEED CABLE LINE FIXED ON NEW POLE
NEED CABLE LINE REMOVED
NEED LINE FIXED
NEED ONT MOUNTED
New phone number
NEW PHONE NUMBER ACTIVATION
NPD- Disconnect
ONT CHANGE
Others
Password change
PASSWORD CREDENTIAL
Payment
Payment Missing
PHONE - CALLER ID ISSUE
Phone Audio Issue
PHONE IN&OUT
Phone Inquiry
PHONE ISSUE
Phone not working
PICK UP OLD ONT
POLE DAMAGE
Poor Reception
Provide offer
RANGE ISSUE
Reconnection
Router Login and Password Request
RUN ETHERNET CABLE
Seasonal Disconnect
Service Inquiry
Serviceability Check
Slow Internet
SPEED ISSUE
SSID CHANGE AND SPEED UPGRADE
SWAP MODEM
Transfer of address
TRANSFER OF OWNERSHIP
Transfer Service
Tree cutdown
Trial upgrade
UPGRADATION & A TRIAL PERIOD
UPGRADATION OF SERVICE
Upgrade
UPLOAD ISSUE
Vacation Activation
VACATION MODE
VACATION REACTIVATE
VOICEMAIL ISSUE
WIFI DETAILS
Wifi Issue
Account Number
*
System
General
Beattyville-KY
Clay City-KY
Enterprise-OR
Hannibal-OH
Idamay-KY
Jackson-KY
Mozelle-KY
North Leslie-KY
Oakdale-KY
Rousseau-KY
Stanton-KY
WSS-WV
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